Due to the nature of 'Magic' a proportion of the cost of any item relates to the 'Secret' you are receiving. As this can not be taken back from you, Merlins will not accept any returns, unless by prior agreement, and any returned items will incurr a 30% re-stocking fee.

For any items ordered specially, the re-stocking charge may be more depending on the product.

We endeavour to provide first quality products and services.  Should you be dis-satisfied with our products, your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm